Agentic AI Reference Architecture

Governance & Compliance · Data artifact

Escalation Chain Policy

Data artifactGovernance & ComplianceSafety, Security & Governancearc:EscalationChainPolicy

A configuration of the ordered approver hierarchy for escalation, with a fresh but shorter SLA window per escalation level.

Responsibility. Defines who receives an unanswered request next and how long each level has.

Also known as: Escalation rule definition, Escalation chain, Tiered escalation path (nurse -> physician -> ethics committee)

configuresApproval Escalation Scheduler: configuresApproval Escalation Sche…
Direct neighbourhood (hover for relationship types)

Relationships

configures structural

Classification

Patterns
Reporting-structure escalation (team lead -> manager -> director -> VP)

Sources

  1. Ch9.2: T. Nguyen, "Action Constraints and Permission Models," in Mastering Agentic AI Systems: Guide for the NVIDIA NCP-AAI Exam, 1st ed. 2026, ch. 9.2. ISBN: 9798244538229.
  2. Ch10.4: T. Nguyen, "Human-in-the-Loop," in Mastering Agentic AI Systems: Guide for the NVIDIA NCP-AAI Exam, 1st ed. 2026, ch. 10.4. ISBN: 9798244538229.
  3. Ch10.5: T. Nguyen, "Human-over-the-Loop," in Mastering Agentic AI Systems: Guide for the NVIDIA NCP-AAI Exam, 1st ed. 2026, ch. 10.5. ISBN: 9798244538229.